Steps to get access to WhatsApp Business Features

WhatsApp Cloud API Setup Guide

Setup WhatsApp Cloud API for your Business

Step 1: Get Access via Meta

📘 Official Docs: WhatsApp Cloud API Documentation

  1. Go to Meta for Developers and log in.
  2. Click Create App → Choose "Business" type → Fill details.
  3. Add the WhatsApp product to your app.
  4. Follow the setup wizard to create a WhatsApp Business Account (WABA).
  5. Add a test number or register your own number for sending messages.
✅ After setup, you’ll get a Phone Number ID, WABA ID, and a Temporary Access Token.

Step 2: Generate API Credentials

  1. Navigate to Business Settings → Users → System Users.
  2. Create a new System User and assign the WhatsApp API permissions.
  3. Generate a permanent access token via the System User and App.
  4. Store your:
    • Access Token
    • Phone Number ID
    • WABA ID

Step 3: Configure Webhook & Messaging

  1. Go to App Dashboard → Webhooks.
  2. Set up your Webhook Callback URL and a Verify Token.
  3. Subscribe to webhook events like messages , message_statuses , etc.
  4. Deploy a lightweight backend to receive and respond to incoming WhatsApp messages.

Step 4: Go Live

  1. Complete the Business Verification via Meta Business Manager.
  2. Accept the WhatsApp Cloud API Terms of Service.
  3. Add and verify a real phone number for production use.
  4. Ensure your webhook and token are working with actual messages.

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