Steps to get access to WhatsApp Business Features
Setup WhatsApp Cloud API for your Business
Step 1: Get Access via Meta
📘 Official Docs: WhatsApp Cloud API Documentation
- Go to Meta for Developers and log in.
- Click Create App → Choose "Business" type → Fill details.
- Add the WhatsApp product to your app.
- Follow the setup wizard to create a WhatsApp Business Account (WABA).
- Add a test number or register your own number for sending messages.
✅ After setup, you’ll get a Phone Number ID, WABA ID, and a Temporary Access Token.
Step 2: Generate API Credentials
- Navigate to Business Settings → Users → System Users.
- Create a new System User and assign the WhatsApp API permissions.
- Generate a permanent access token via the System User and App.
- Store your:
- Access Token
- Phone Number ID
- WABA ID
Step 3: Configure Webhook & Messaging
- Go to App Dashboard → Webhooks.
- Set up your Webhook Callback URL and a Verify Token.
- Subscribe to webhook events like
messages,message_statuses, etc. - Deploy a lightweight backend to receive and respond to incoming WhatsApp messages.
Step 4: Go Live
- Complete the Business Verification via Meta Business Manager.
- Accept the WhatsApp Cloud API Terms of Service.
- Add and verify a real phone number for production use.
- Ensure your webhook and token are working with actual messages.
Book an appointment with us to see how you can use WhatsApp with the power of AI to grow your business.
